Use cases
What does Copilot do for your role?
The answer depends on the job. So here are the use cases, per role, where our participants save the most time — concrete enough to try tomorrow.
In short
What are the best Copilot use cases?
The strongest Microsoft Copilot use cases sit close to recurring daily work: drafting email and proposals, summarising meetings, analysing spreadsheets and searching across documents.
Which ones save the most time depends on the role, which is why our examples are grouped per team. They come from the practice of 2,500+ employees trained since 2022.
Per role group
The use cases that hold up in practice
No grand visions, just daily work: this is what people keep using after the training. We practise each one per role in the incompany course.
Sales
Less admin, more time in the conversation.
- Prep a client meeting with emails, notes and documents pulled together
- A call summary and follow-up email right after the Teams meeting
- Draft proposals based on the deals you already won
Marketing & communications
From briefing to campaign, faster.
- First drafts of blogs, newsletters and social posts
- Turn reports and webinars into content shaped per channel
- Read campaign numbers in Excel and surface what matters
HR
More room for the people part.
- Write vacancies and role profiles tuned to each audience
- An agent that answers questions about the staff handbook
- Build onboarding material and internal updates in less time
Finance
From raw numbers to a clear story.
- Run analyses and pivot tables in Excel using plain language
- Summarise figures into a management note people actually read
- Question contracts: which obligations are about to expire?
Management & leadership
Informed sooner, deciding sharper.
- A missed meeting summarised with decisions and action points
- Forty pages condensed into a single-page briefing
- A Researcher agent for market and competitor analysis
Project teams & operations
Nothing slips through the cracks.
- Question project documentation instead of digging through it
- Generate status updates from Teams threads and planning
- Collect and assign action points without the manual chase
From list to habit
A list never changed a working day.
The difference comes from practising on your own work, saving the prompts that land and colleagues helping each other along. That is how we build it.
FAQ
Frequently asked questions
How do we find the right use cases for our organisation?
Start with time, not technology: where do the hours go that nobody enjoys? Email, note-taking, hunting for information and first drafts are almost always a hit. In our courses and working sessions we map this per role group and test the use cases against real work straight away.
Can we apply these examples right away?
Most of them, with a Microsoft 365 Copilot licence. A few — like agents on a document library or the Researcher agent — need extra setup or additional licences. In our courses we are honest per use case about what it takes, so you know upfront what you are signing up for.
Our sector is quite specific. Does Copilot still help?
Especially then. Copilot works on your own documents and data, so the answers are as sector-specific as your information is. That is why our course uses examples from your own practice: the emails, reports and processes of your daily work, not generic demo files.
How reliable are the results of these use cases?
Good enough to save time, not good enough to trust blindly. Copilot makes mistakes and sometimes invents details. That is why every use case comes with a checking step: you stay responsible for the end result. In the training we practise spotting errors as seriously as prompting itself.
Do these use cases work in Dutch too?
Yes. Copilot works fully in Dutch: you can prompt in Dutch and get Dutch output, even when the sources are in English. For international teams we train the same use cases just as well in English, on site or online.
How do we make sure the team keeps using these use cases?
By organising the adoption: practising on real work, saving prompts in a shared library and champions who help colleagues along. Without that embedding, usage drops off after a few weeks. Our adoption approach is built around exactly that.
Which use cases fit your teams?
In a free call we map which roles in your organisation get the most out of Copilot.